Frequently Asked Questions
How much for your standard sized boards?
At Wooden-Kitchen-Worktops there is no such thing as a "standard sized board" - instead of cutting prefabricated worktops down to size, we make each board specifically to size. This means there is no compromise for you when designing your kitchen. No other wooden worktop manufacturer operates this way meaning that when you buy a worktop that does not fit one of their standard sizes it means some of the money you pay them goes towards the wasted timber.
But what about your standard width?
No, really - there is no such thing as a standard size. Just tell us the width and length you need your worktop to be and we will produce it to that size.
Can you give me a quote from my designer's kitchen plan?
In most cases we cannot give an exact quote from a kitchen plan, only an estimate. This is because most kitchen plans only give the information for the units, without giving details of worktop widths, overhang, radius corners, butt joins and other important information necessary to give an exact quote.
Kitchen designers often leave these details out if they supply their own worktops because they just use their own standard sizes. To be able to give you an accurate quotation you just need to ask your kitchen designer to supply either a worktop plan, a conclusive list of dimensions for the worktops required, or - if they are unable to supply either of those - to give a precise surface area plan of the tops of the units requiring units. With these details we can then discuss with you the options and give you an accurate quote.
What is the quality of your wooden worktop timber?
We only use Grade A North American hardwoods. American White Oak and American Black Walnut from sustainable sources. Hugely superior to cheap Chineese imports and much more durable and visually impressive than their European counterparts. American hardwoods are some of the most sought after timbers in the world.
How much oil should I put on my wooden worktops?
We recommend at least 3 coats top and bottom as well as the edges. Further coats will provide a greater level of protection and a more attractive worktop finish. It is important that your worktops are oiled as soon as possible, ideally on the day or the day after delivery. This prevents any moisture being taken on by the worktops. Our worktops are dried to a high degree making them very tough and durable. Our worktops do not need to be left to acclimatise.
What happens if I spill something on my wooden worktops?
No need to panic! An oiled worktop surface is water resistant but not water proof. Try to wipe up spills right away and no damage should occur. Do not allow liquids to stand for any period of time.
Can I stand my mug of tea on my wooden worktop?
Yes. Our wooden worktops will withstand the heat from a hot cup or mug, but you should always use trivets to protect the worktops from the heat of any pan or dish directly from the oven.
Should I be chopping on my wooden worktops?
Not really. A fully oiled hardwood worktop does make for a tough work surface but we do recommend the use of chopping boards when chopping food products. Do not cut directly on the worktop surfaces. However, if the worktops do become scratched, this isn't the end of the world, as scratches can be removed with a light sanding and oiling.
How much will the worktop move?
the simple answer to this is not a lot. Although timber is hygroscopic and will absorb or release moisture according to its environment, there are two main factors which mitigate this movement in worktops manufactured by us. Firstly, we take a great deal of time and trouble to dry the timber correctly, and down to unusually low moisture contents averaging 7%, and we do this ourselves This compares with standard European drying to around 13%. After the timber has been glued and machined, we expect it to have increased to around 8.5 - 9.0% % by the time it is delivered. So it roughly in the middle of the 'average' interior range for the UK. In winter, with central heating, we would expect the worktop to settle at about 8% moisture, and in summer around 9 - 9.5 % depending on how wet the summer is. Secondly, when we pre-oil the worktops, this gives them a fundamental head start, which helps minimise any moisture movement in and out of the timber. This coupled with the surface treatment of finishing oil is the best possible protection for the worktop, as it regulates movement of moisture.
For kiln dried timber, which of course this is, a rule of thumb is that a 5% change in moisture will result in a 1% change in lateral (width) dimension.
Therefore we expect a small change when the worktops are installed as it settles in and adjusts to its new environment, but this really will be minimal. In a 600 wide worktop I would be surprised if this was more than 1 - 2 mm. As one goes from winter to summer, the 1.5 % change in moisture content of the worktop, which is what we expect in most of the UK, a corresponding change of 0.33 %, which would equate to 2mm in that 600 mm worktop. The reality is that this is unnoticeable. For a much wider worktop, for instance 1200 wide, we would expect to see double the movement to round 4mm. Bearing in mind this movement happens over a period of weeks, if not months, then unless one constantly measures a piece of timber, it will go unnoticed.
How should I clean my wooden worktops?
Clean the worktops with a small amount of warm water using a soft dish cloth or sponge with a non-abrasive cleaner such as washing up liquid.
How often should I re-oil my wooden worktops?
Apply a thin coating of oil approximately every 6 months, more frequently in areas of heavy use. You can tell when this is needed as water droplets will lie flat rather than bead on the surface. Bad scratches can be removed by sanding (with the grain) then oiling the affected area.
Please feel free to email firstname.lastname@example.org with any other questions.